Testimonials
“Elevate is a user friendly, intuitive system to use. My number one priority is customer service and second is functionality and Elevate has both. Additionally, I cannot speak highly enough of the Capital Business Systems team. Implementation was smooth and whenever questions arose, the team was on the phone with me in minutes to explain what/why or fix the issue.” – Brooke C.
“I knew that we needed the expertise and experience that a managed network provider such as Capital Business Systems could furnish us with… It’s very important that we be able to provide our customers with the knowledge that their personal information was safe and secure.” – Jeff T.
“Knowing that Capital Business Systems is monitoring our network, keeping it safe and functioning, and knowing that any support we need is just a quick phone call away, lifts a huge burden off of me and our entire organization. I would heartily recommend Capital’s Managed Network Service program to any organization that finds itself overburdened with continual IT requirements.” – Steve H.
“The main reason we chose to switch from our previous phone provider and over to Capital Business was because we would be able to provide better customer service and instant support when issues or training was needed.” – Spencer W.
“We have required a couple of service visits for our new copier. Chip and Michelle have been the service personnel who have responded to our requests. Both individuals are committed to providing excellent service and are a pleasure to work with. They are fast, knowledgeable and considerate of our specific needs. I am most impressed with the unsolicited follow up visit from Michelle today, checking to make sure our original service call solved our problem. It’s hard to find the perfect words to express how great same day service is as well. Switching to Capital Business Systems has been an outstanding experience.” – Danny F.
“We have received nothing short of outstanding service from our account representative. He will bring to our attention his thoughts on what might help us save money and time. His ability to find us a lower-cost refurbished machine always amazes us and we have never had a machine underperform, whether it was refurbished or new. During the last ten years since I have been working here, Capital Business Systems have been an excellent partner for us in providing our schools with repair service and supplies for the various machines we utilize. The units we use are top notch and when repairs are needed, we see action right away from the service techs. We have been pleased with their level of service, especially explaining to us what the repair issue was.” – Mike R.
“Thank you for the great service you have provided to our offices. We truly appreciate you going out of your way to provide us with excellent service and quality products. You even went above the call of duty to help us with our service contract… We appreciate your kindness!” – Kayla H.
“Here is our testimony of excellent customer service long, long after a sale. We purchased a Canon printer a number of years ago. We just recently asked our sales representative if it had the capacity to scan documents. Within a day he was out to show us this feature that we always had but never utilized.” – Lori V.