Our Guarantee

As the premier supplier of office technology and equipment solutions in the Midwest & Rocky Mountain Regions, Capital Business Systems, Inc. is proud to offer our customers the following guarantees:

Performance
Your new system will perform to your satisfaction or you are entitled to a replacement with the same or comparable features at no charge.

Reliability
Your new system will maintain a 98% level of uptime or your money back for the time it is down. Plus, a free loaner if your equipment is out of service for more than (8) working hours.

Service Support
As a priority contract customer, professionally prompt service is our goal. Response to your emergency service calls will average (4) hours. Your printing system is always serviced, adjusted, or repaired quickly by trained technicians.

Supplies & Parts
Your new system comes with our guarantee of availability of services, parts, and supplies from the installation date. Capital Business Systems, Inc. will maintain a local inventory of supplies and parts to help ensure prompt repair of your system.

Upgrade
If additional features are needed and your office printing requirements rapidly change, client associates can upgrade to new equipment based on the “Upgrade Allowance” applied to your original purchase price.